FAQs
What is the size of the heart photo slate?
Our heart-shaped photo slate measures 20cm x 20cm, making it the perfect size to display your cherished memories. It’s large enough to showcase your photo beautifully yet compact enough to fit elegantly in any space.
What kind of photos work best on the slate?
We recommend using high-resolution photos with good lighting and clear details. Photos with bright colours and sharp contrasts work best. Avoid dark or blurry images for the best results.
Can I request a specific layout?
Yes! When uploading your photo, you can include instructions if you have specific preferences for your layout. Our team will do their best to accommodate your request.
Can I see the design before it’s printed?
Absolutely! We’ll email you proof of the design for approval before proceeding with printing. You can request adjustments if needed to ensure it’s perfect.
Is the slate ready to hang?
Absolutely! Each slate comes with pre-drilled holes, ready to hang as soon as you receive it. It also comes with the rope you need to hang it, but you can always swap it for ribbon or other materials.
What is the finish of the slate?
The slate has a premium glossy finish that brings your photo to life. This finish enhances the colours and details, ensuring your design looks vibrant, professional, and eye-catching.
How durable is the slate?
Our slates are made from natural stone, which is durable and long-lasting. They are designed to be cherished for years, making them a perfect keepsake. The edges are naturally rugged, adding to their unique charm.
How long does it take to receive my slate?
We aim to produce your personalised slate within three working days before it is shipped. Delivery times may vary depending on your location, but we’ll keep you updated with tracking information once your order has been dispatched.
What if I need help with my order?
If you have any questions or need assistance, our friendly team is here to help. Email us at [email protected], and we’ll gladly assist you.